Responsibilities Include:
- Ability to develop a comprehensive understanding of the commercial vehicle title processes and requirements
pursuant to each state’s specifications. - Efficiently and accurately identify, analyze vehicle title, ownership documents within company guidelines
- Ensure titles related to funded transactions are received accurate and in a timely manner perfecting the company’s security interest.
- Accurately record both title and UCC information in title and UCC tracking system.
- Ensure title, title work, emails, documents and customer, dealer documents are scanned appropriately and stored in Box application.
- Ensure titles received are accurately recorded into Salesforce, Title Collateral Tracking.
- Ensure all UCC’s are accurately recorded within Salesforce, UCC Tracking ensuring company’s security interest.
- Ensure UCC’s are properly maintained, documented, and stored in BOX application to ensure company’s security interest.
- Ability to work independently, self-disciplined to get the job done on a daily basis – ability to manage projects and deadlines.
- Communicate with external and internal customers in a professional manner that conveys competence, respect, and the value of the client relationship providing excellent customer service as it relates to all aspects of titling – a do what it takes attitude to service both customers, dealers, and co-workers.
- Work closely with dealers and customers and other departments to resolve outstanding titles, title issues and
problems. - Strong inquisitive, listening, analytical, problem solving and decision-making skills to effectively uncover
and resolve customer issues. - Other duties and projects as assigned from time to time by management
Requirements Include:
- Excels at collaborating with others at all levels to attain organizational goals.
- Excellent written and verbal communication skills
- Results driven
- Good time management skills
- Ability to work in a demanding environment.
- Knowledge of legal entity types.
- Bachelor’s degree in Business, Finance, Accounting, or related field.
- Operation experience in financial service organization is preferred; an equivalent combination of education and experience may be considered.
- Knowledge of basic loan and lease financial products
- Software-knowledge of Salesforce, Microsoft Office products