Purpose Statement

The Data Support Specialist I position requires a detail-oriented, data driven individual who thrives in a fast paced, high energy environment at ENGS Commercial Finance, Co.  This candidate will need to be able to multi-task with assignments and support the Data Governance department, a division of Information Systems, in a variety of different functions.

You, along with a team of peers, will collectively manage a queue of incoming credit applications from our associated vendors, Sales team, and our web-based application submission platform.  You will be responsible for data entry of the credit applications in our proprietary back-end system, SalesForce, with a high degree of accuracy and speed.

Reporting Structure

Reports to Sr. Manager, Data Governance

Essential Job Duties

  • Work in a team of peers, collectively managing a queue of incoming credit applications from our related vendors, internal Sales team, and our web-based application platform
  • Enter data from credit applications submitted to ENGS in a proprietary back-end system, SalesForce, with a high degree of accuracy and speed
  • Obtain material from various third-party data sources
    • Materials could include consumer and commercial credit reports, entity formation detail, and company safety data
    • Third party sources could include Experian, PayNet, Dun & Bradstreet, Secretary of State databases, Federal Motor Carrier Safety Administration databases, and U.S. Treasury Specially Designated Nationals List
  • Participate in high priority, miscellaneous Data Governance initiatives, such as:
    • Data entry/upload of potential purchases of external portfolio of contracts
    • New product integration rollouts that will be placed in the application entry process
    • Undergo training and execute procedural changes, at the direction of the Sr. Manager, Data Governance
  • Communicate professionally and promptly with ENGS associates
    • Work closely with the Sales team to assure all needed material is attached with the credit application
  • Provide feedback, as needed, to Sr. Manager, Data Governance on daily operations and troubleshooting
  • Maintain the integrity of ENGS and our parent company and recognize that the responsibility of protecting the rights and data of our customers is essential

Job Qualification Requirements

  • Ability to work efficiently and maintain accuracy within time constraints
  • Maintain data integrity by performing tasks with attention on detail and precision
  • Have a team-focused outlook, while being able to work independently
  • Ambitious attitude with a diligent work ethic
  • Excellent verbal and written communication skills
  • Experience with Microsoft Office Suite (Outlook, Excel, Word) preferred
  • Experience with SalesForce preferred
  • Experience with credit underwriting, commercial finance and equipment terminology preferred
  • Ability to operate all equipment necessary to performing the job in a standard office environment