Customer Service

We strive to deliver excellent customer service and self-service tools to all of our customers and vendors. If you don’t see an option below that meets your needs, contact our service department directly for immediate service.

Schedule a payment
[credit card | checking]

Schedule a one-time payment using a credit card or checking account.

Enroll in/Update Automatic Payment
[credit card | checking]

Set up recurring monthly payments using a credit/debit card or checking account.

Online Bill Pay Enrollment

Pay invoices, schedule payments, add checking accounts, view bill pay history. Enrollment required.

Online Bill Payment Portal

Borrower Authorization

Authorize ECF to share or receive information about your loan/lease with third parties.
Grant account access to an authorized party.

Report an Insurance Claim

Provide repair and total loss claim details.

Address Update

Submit changes to your physical and/or billing address for your ECF, EIA, and ECC accounts.

Mobile App Enrollment

Pay your bill, view account activity, request financing, shop products & services, etc.

Contact Us

ENGS Customer Service Team

The ENGS Commercial Finance Mobile App

Pay Your Bill • View Account Activity • Shop Products and Services

Following our tradition of unparalleled Customer Service, we’re proud to offer customers the ENGS Mobile App.

From within the App, you can pay your bill, view account activity, and shop ENGS products and services—including transportation inventory, insurance, and invoice factoring—all on the go!

Download Engs Mobile App on iOSDownload Engs Mobile App from Google Play Store
Play the ENGS Mobile App Video